Manager, Sales and Customer Service

Macy's is seeking a Manager, Sales & Customer Service to lead and motivate a team focused on enhancing the customer experience. This role involves driving sales goals, optimizing operations, and fostering a welcoming and inclusive store environment. The manager is responsible for ensuring consistent quality, exceptional service, and building relationships with colleagues, customers, and communities.

Requirements

• Build, lead, and motivate a productive team.
• Exceed sales goals through coaching and recognition.
• Manage selling support activities.
• Conduct talent analysis and career progression plans.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Paid holidays
• Continuous learning and leadership development
• Community resources