Manager, Sales and Customer Service

Macy's is seeking a Manager, Sales & Customer Service to lead initiatives that increase shopper loyalty and exceptional customer service. This role focuses on building a productive team, exceeding sales goals, optimizing store operations, and fostering a welcoming environment. The position offers opportunities for growth, leadership development, and community involvement.

Requirements

• Lead, lead, and motivate a productive, enthusiastic team.
• Exceed sales goals through coaching and recognition.
• Manage selling support, including stockroom, equipment, and merchandising.
• Conduct talent analysis and develop career progression plans.
• Work flexible retail schedule including days, evenings, holidays, and weekends.

Benefits

• Competitive pay
• Health and wellness coverage
• 401(k) match
• Paid time off
• Opportunities for learning and leadership development
• Community involvement