Manager, Sales and Customer Service

Macy's is seeking a Manager, Sales & Customer Service to drive sales and customer loyalty. This role involves leading a team, optimizing sales strategies, and ensuring a positive customer experience in Macy’s stores. The manager will review and utilize sales and rewards data, manage supporting operations, and foster an inclusive work environment.

Requirements

• Build, lead, and motivate a productive team.
• Deliver exceptional customer experiences.
• Maximize sales potential.
• Manage selling support activities.
• Conduct talent analysis.
• Ensure effective communication.
• Strong analytical and operational skills.

Benefits

• Health and wellness coverage
• Competitive pay
• Performance-based incentives
• Annual merit review
• Employee Assistance Program
• Paid time off
• Volunteer opportunities