Systems Technician

Mainstay Technologies is looking for an entry-level Systems Technician to join their team. The role involves deploying new workstations, providing on-site support, troubleshooting initial issues, and delivering top-quality service to clients. The position offers growth opportunities, continuous training, and a fun work environment.

Requirements

• Installing new Windows computers at client sites
• Transferring data, setting up applications, and making it a seamless transition for the client
• Answering client questions, assisting them with their technology
• Resolving issues quickly and efficiently, and helping our clients get back to their work
• Working in an advanced ticketing system and RMM (ConnectWise)
• Strong interpersonal skills, solid problem-solving skills, committed professionalism, and ability to deal with pressures of the job
• Excellent technical aptitude, with an ability to learn quickly
• Ability to flourish in a fast-paced environment, multi-task with exceptionally high consistency and attention to detail

Benefits

• Flexible and fun work environment
• 3 weeks of PTO (4 weeks after 2 years) per year
• 2-week sabbatical at 5 years and a 5-week sabbatical at 10 years
• Health, Dental, and Vision Insurance
• Disability Insurance
• Group and Supplemental Life Insurance
• Paid Family Leave
• 401(k) with 3% match
• Team Profit Sharing
• Training program (including paid certifications, tuition reimbursement, and bonuses on achieving certs)
• Paid Volunteer Time Off