Mainstay Technologies is looking for an entry-level Systems Technician to join their team. The role involves deploying new workstations, providing on-site support, troubleshooting initial issues, and delivering top-quality service to clients. The position offers growth opportunities, continuous training, and a fun work environment.
Requirements
- Installing new Windows computers at client sites
- Transferring data, setting up applications, and making it a seamless transition for the client
- Answering client questions, assisting them with their technology
- Resolving issues quickly and efficiently, and helping our clients get back to their work
- Working in an advanced ticketing system and RMM (ConnectWise)
- Strong interpersonal skills, solid problem-solving skills, committed professionalism, and ability to deal with pressures of the job
- Excellent technical aptitude, with an ability to learn quickly
- Ability to flourish in a fast-paced environment, multi-task with exceptionally high consistency and attention to detail
Benefits
- Flexible and fun work environment
- 3 weeks of PTO (4 weeks after 2 years) per year
- 2-week sabbatical at 5 years and a 5-week sabbatical at 10 years
- Health, Dental, and Vision Insurance
- Disability Insurance
- Group and Supplemental Life Insurance
- Paid Family Leave
- 401(k) with 3% match
- Team Profit Sharing
- Training program (including paid certifications, tuition reimbursement, and bonuses on achieving certs)
- Paid Volunteer Time Off