Front Desk Coordinator

We seek a Front Desk Coordinator with prior medical or med spa front desk experience to join our team. The ideal candidate will have exceptional customer service skills, organizational abilities, and a strong work ethic. As the Front Desk Coordinator, you will be the first and last point of contact for our office, ensuring a positive and welcoming patient experience.

Requirements

• Registers patients, obtains email address, verifies, and updates information as requested in medical record
• Update patient recall status in computer per documentation in chart
• Discuss & explain insurance coverage to patients
• File vision plans
• Collect payment for services rendered including refraction fees, co-pays, and outstanding balances
• Monitor patient wait time and alert clinic manager if wait time is over 20 minutes
• Monitor reception area for cleanliness and adequate reading materials
• Maintain patient confidentiality in accordance with HIPAA and practice guidelines
• Maintain positive working relationship will all staff members
• Other duties as assigned

Benefits

• Medical and dental benefits with company contributions
• Dental, vision, and pet insurance plans
• Employee mental health assistance program
• 18 days of paid time off
• Company matched Student Loan payments
• Paid holidays
• Free annual eye exams for you and your family
• Generous discounts on LASIK, cataract surgery, and optical goods for you and your immediate family
• Flexible spending accounts for medical and dependent care
• Health Savings Account (HSA)
• Voluntary benefits and life insurance coverage
• Company-paid life insurance, and accidental death and dismemberment benefits
• Affordable medical insurance options for employees and their families