Mann Eye is seeking a Front Desk Coordinator with prior medical or med spa front desk experience to join our team. The ideal candidate will have exceptional customer service skills, organizational abilities, and a strong work ethic.
Requirements
- Registers patients, obtains email address, verifies, and updates information as requested in medical record
- Update patient recall status in computer per documentation in chart
- Discuss & explain insurance coverage to patients
- File vision plans
- Collect payment for services rendered including refraction fees, co-pays, and outstanding balances
- Monitor patient wait time and alert clinic manager if wait time is over 20 minutes
- Monitor reception area for cleanliness and adequate reading materials
- Maintain patient confidentiality in accordance with HIPAA and practice guidelines
- Maintain positive working relationship will all staff members
Benefits
- Medical and dental benefits with company contributions
- $0 copay's for Teladoc
- Dental, vision, and pet insurance plans
- Employee mental health assistance program
- 18 days of paid time off
- Company matched Student Loan payments
- Ability to convert PTO to cash out, student loan repayment, 401K contributions and more
- Paid holidays
- Ability to grow within the company
- Free annual eye exams for you and your family
- Generous discounts on LASIK, cataract surgery, and optical goods for you and your immediate family
- A fun and rewarding work environment built on a strong culture and core values
- Employee appreciation celebrations and rewards
- Refer-a-friend bonus program
- Certification reimbursement
- Annual rollover of up to 80 hours of unused PTO
- Company-matched 401(k) plan
- Flexible spending accounts for medical and dependent care
- Health Savings Account (HSA)
- Voluntary benefits and life insurance coverage
- Company-paid life insurance, and accidental death and dismemberment benefits
- Affordable medical insurance options for employees and their families