Call Center Agent
MCILos Angeles, California, United States
Posted September 26, 2025
228000 - 240000 USD year
Full Time
About the Company
MCI provides tech-enabled business services and outsourcing solutions for brands worldwide, simplifying contact center operations.
Job Description
MCI is seeking a Call Center Agent to provide excellent customer service and sales support to residential and business customers. The role involves handling phone interactions, resolving issues, and upselling products and services. Candidates should be reliable, communicative, and motivated to learn and grow within a growing organization.
Requirements
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type quickly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of the Windows operating system
- Reliable and punctual attendance
Benefits
- HMO Coverage plus a dependent
- Rank & File coverage
- Dental coverage
- In-house dental assistance
- Free meal during training
- Career growth and learning
- Performance and loyalty bonuses
- Frequent disinfection
- Fogging of workplace