Call Center Sales Manager

MCI is a rapidly growing tech-enabled business services company with a strong presence in the contact center space. They are seeking a skilled Call Center Sales Manager to lead their team, ensure excellent customer experience, and drive revenue growth. The role involves coaching team members, monitoring performance, and ensuring alignment with corporate policies and procedures. The company is committed to building meaningful careers and providing opportunities for development.

Requirements

• Must be 18 years of age or older
• High school diploma or equivalent
• Experience with data-entry utilizing a computer
• Ability to read and speak English fluently
• Wired, high-speed internet connection (20Mbps+)
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately
• Ability to work regularly scheduled shifts
• Basic knowledge of Microsoft Office Suite

Benefits

• HMO Coverage
• Dependent
• Supervisors/Managers
• Dental Coverage
• In-house dental assistance
• Free meal during training
• Career growth and learning
• Performance and loyalty bonuses
• Employee shuttle services
• Company retreats and off-site events
• Social and recreational programs
• Disinfection