Call Center Sales Supervisor

MCI is seeking a highly motivated and experienced Call Center Sales Supervisor to manage team performance, coach agents, and drive sales in a fast-paced environment. This role involves direct leadership, performance monitoring, customer satisfaction, and contributing to company growth. The position requires strong communication skills and a dedication to process improvement.

Requirements

• Minimum of 3-years of total call center experience or 1-year of call center management experience
• Associate's degree or equivalent combination of education and relevant work experience
• Exceptional interpersonal & communication skills
• Strong supervisory experience including staff development
• Advanced knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint)

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth
• Paid Training