Desktop Support Technician I
MCISavannah, Georgia, United States
Posted January 28, 2022
Full Time
About the Company
MCI provides tech-enabled business services and outsourcing solutions for brands worldwide, simplifying contact center operations.
Job Description
OnBrand24 is a rapidly growing business process outsourcing and software development organization. The Desktop Support Technician I provides basic technical onsite and remote support for user problems related to hardware, software, and networking services. The position serves as the first point of contact for troubleshooting, technology training, and new technology needs.
Requirements
- Desktop Support or IT Help Desk experience
- Proficiency researching and troubleshooting complex problems and errors
- Demonstrated ability with basic networking, and telephony
- Excellent written and oral communication skills
- Excellent interpersonal and customer service skills
Benefits
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Regular Raises
- Work-at-Home Opportunities
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests