Remote Bilingual Call Center Representative | Spanish-English

MCI is a rapidly growing tech-enabled business services company focused on customer experience, business process outsourcing, and anything-as-a-service (XaaS) solutions. They are seeking Bilingual Call Center Representatives to support diverse client projects and provide exceptional service. The role offers opportunities for career advancement and impactful contribution.

Requirements

• Fluent in English and Spanish (spoken and written)
• Strong typing skills (20+ WPM)
• Data entry experience
• Excellent communication, organization, and problem-solving abilities
• Reliable internet connection
• Customer-first mindset
• Ability to multitask and thrive in a dynamic environment

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth
• Paid Training
• Casual Dress Code