Remote Bilingual Call Center Representative | Spanish-English

MCI is seeking a Bilingual Call Center Representative to provide exceptional customer service in a fast-paced environment. This role involves handling inbound and outbound calls, building customer relationships, and resolving technical issues. MCI is a growing tech-enabled business services company committed to diversity, inclusion, and employee development.

Requirements

• Fluent in English and Spanish (spoken and written).
• Strong typing skills and data entry experience.
• Excellent communication, organization, and problem-solving abilities.
• Ability to work scheduled shifts, including weekends and holidays.

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth
• Paid Training
• Casual Dress Code