Remote Bilingual Customer Service Representative
MCICharleston, South Carolina, United States
Posted September 15, 2025
34000 - 34000 USD year
Full Time
About the Company
MCI provides tech-enabled business services and outsourcing solutions for brands worldwide, simplifying contact center operations.
Job Description
MCI is seeking a Bilingual Customer Service Representative to provide exceptional service to clients through both phone and online channels. This role involves handling inbound/outbound inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate will be customer-focused, enthusiastic, and team-oriented.
Requirements
- High school diploma or equivalent
- Fluency in English and Spanish
- Proficiency in Microsoft Office Suite
- Reliability and punctuality
- Strong communication skills
Benefits
- Paid Time Off
- Health Benefits
- Retirement Savings
- Disability Insurance
- Life Insurance
- Supplemental Insurance
- Career Growth
- Casual Dress Code
- Bonus