Medical Guardian is a leading provider of connected care solutions that empower older adults to age in place safely. Since its founding in 2005, the company has delivered a range of personal emergency response systems—including in-home units, mobile devices, and wearable smartwatches—to meet diverse lifestyle needs. Recognized for rapid growth (13 consecutive Inc. 5000 rankings) and excellence (Forbes Health 'Top Medical Alert System'), Medical Guardian differentiates itself through a commitment to best-in-class service and technology innovation. Explore career opportunities at medicalguardian.com/careers and join a team dedicated to helping older adults live a life without limits.
Open Positions
Revenue Cycle Specialist
High school diploma/equivalent required. 2+ years of experience in medical billing/revenue cycle management with a focus on insurance follow-up. Ability to work independently in a remote environment
Retention Specialist
Must be legally authorized to work in the US. Passion for generating sales, rapport building, and customer needs satisfaction are vital. Computer proficiency and multi-tasking skills are expected
Sales Representative
Must be authorized to work in the US. Proficiency with computer skills and strong ethical standards. Background/employment history and drug screening required
Platform Administrator
Bachelor's degree or 4+ years experience. 3+ years SQL Server experience. Experience with ERP/Enterprise systems and data integrations. 1+ year of enterprise ticketing systems experience required
Fulfillment Specialist
1+ year experience in warehousing/inventory. Legal work authorization. Computer skills & strong communication skills required
Front-End Developer
3+ years frontend experience. Strong React.js skills. Experience with cloud platforms and WordPress
Senior Manager, Member Experience
5+ years in member experience. Proven track record managing outbound teams. Strong operational skills and experience in leading process improvements.
Regional Director - Business Development
BA/BS degree, 10+ years of sales experience, and ability to thrive in a dynamic environment
Senior Director of Sales Operations
7+ years Sales Ops experience. Salesforce & CRM knowledge. Strong analytical skills & process design abilities
Senior Product Manager, Member Engagement
7+ years product mgmt experience, expertise in engagement/growth, strong analytical skills. Experience with automation platforms is a plus
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