Portuguese Speaking Customer Service For Japanese Multinational Corporation

Mercier Consultancy Bulgaria is seeking a Portuguese-speaking Customer Service Agent for a Japanese Multinational Corporation. The role involves providing exceptional support to Portuguese-speaking customers, handling inquiries, troubleshooting issues, and ensuring a positive customer experience. Responsibilities include product information, order processing, and feedback gathering.

Requirements

• Fluency in Portuguese and English (written and spoken)
• Experience in customer service in a multinational/corporate environment
• Strong communication and interpersonal skills
• Technical aptitude and willingness to learn
• Detail-oriented with strong problem-solving abilities
• Willingness to work flexible hours

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• Training
• Relocation Package