German Speaking Customer Support for Logistics & Shipping Department

Mercier Consultancy is seeking a German-speaking Customer Support Representative for their Logistics & Shipping Department. The role involves providing outstanding support to German-speaking clients, answering their shipping and logistics inquiries, and contributing to the overall improvement of their services. This entry-level position is ideal for those passionate about customer service in the logistics sector.

Requirements

• Fluency in German and English (written and verbal)
• Previous experience in customer support (particularly in logistics or shipping)
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Proactive approach to ensuring customer satisfaction
• Ability to manage multiple inquiries efficiently
• Familiarity with customer support tools and logistics software

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• Extra Salaries Per Year
• Training
• Greek Course
• Discounts