Nordics Speaking Customer Service for Online Learning & EdTech Department
Mercier ConsultancyAthens, Attica, Greece
Posted April 25, 2025
Full Time
About the Company
Mercier Consultancy is seeking a Nordics Speaking Customer Service Representative for their Client's Online Learning & EdTech Department.
Job Description
Mercier Consultancy is seeking a Nordics Speaking Customer Service Representative to join their Client's Online Learning & EdTech Department. The role involves providing outstanding support to customers in the Nordic countries, assisting them with course selection, troubleshooting, and account management. Fluency in Nordic languages and excellent communication skills are essential.
Requirements
- Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) and English
- Excellent customer service abilities
- Problem-solving approach
- Attention to detail
- Organizational skills
- Passion for education
- Familiarity with customer support software/CRM systems
- Strong communication skills
Benefits
- Fully Paid Relocation Package
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support in Finding Accommodation
- Fully Paid Training
- Monthly Performance Bonus
- Free Greek Course
- More...