Guest Excellence Host - Call Centre

We are seeking enthusiastic Guest Excellence Hosts – Call Centre Advisors to join our team. In this role, you will be the first point of contact for guests, providing outstanding service over the phone.

Requirements

• Customer Service Excellence
• Problem Solving
• Resort Knowledge
• Record Keeping
• Team Collaboration
• Continuous Improvement

Benefits

• Merlin Magic Pass
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
• Ongoing training and development opportunities