Messagepoint is a leading provider of customer communications management (CCM) software that empowers non‑technical business users to design, automate, and optimize complex customer communications across every channel. Leveraging AI‑powered Content Intelligence, the platform simplifies migration, authoring, and correspondence management, enabling organizations to deliver highly personalized, compliant messages at scale. The company offers headless CCM, generative AI tools, and industry‑specific solutions for healthcare, mortgage, and regulated communications, supported by consulting and integration services. Messagepoint’s award‑winning technology and focus on user‑friendly automation distinguish it as a trusted partner for enterprises seeking to elevate customer engagement while ensuring regulatory compliance.
Open Positions
Consultant, Healthcare Solutions
No education level specified
Senior Applied AI Scientist - Generative AI & Agentic Systems
5+ years of software engineering experience, MS in Computer Science, strong foundation in deep learning, NLP, or machine learning, solid understanding of transformer architectures, attention mechanisms, and modern deep learning techniques
Vice President, AI & Data Science
10+ years in AI/ML, 5+ years leading teams, advanced degree in Computer Science, AI/ML, Data Science, or related field, hands-on technical contributor, multi-cloud expertise, executive communication, research or academic collaboration, work authorization in Canada
Director, Managed Services
Bachelor’s degree in Computer Science, Business, or related field; 10+ years of experience in Managed Services, Service Delivery, or Technical Support within SaaS or enterprise software environments
Technical Support Analyst
Technical degree or equivalent combination of certifications and experience, Minimum 3 years of experience providing technical support in a multi-technology environment
Human Resources Manager – Bilingual (English/French)
5+ years of HR experience, bilingual proficiency, experience with HRIS platforms, benefits administration, and immigration processes