Service Desk Analyst - CoreAzure
Methods Business and Digital TechnologyLondon, England, United Kingdom
Posted October 22, 2025
27000 - 27000 GBP year
Full Time
About the Company
Methods is the leading digital transformation partner for the UK public sector. We care deeply about making our public services better and have been doing this for 35 years. Methods partners with a range of central government departments and agencies to transform the way public sector operates in the UK. Our mission is to help safeguard public-facing services and apply digital thinking to make sure the future of our public services is centred around citizens. Committed to having social impact, we enjoy an enviable track record of delivering real savings and benefits. We do this by helping you move from vertically integrated legacy infrastructure to a platform business model – allowing you to keep infrastructure costs low and focus on doing what you do best i.e. delivering front-end services. With Methods, you access a range of specialist skills and industry expertise to transform your organisation for the digital age, break free of expensive suppliers, and take control of your customer relationships and operating model. Further information on Methods Group can be found at www.methods.co.uk.
Job Description
Methods is a leading Digital Transformation company focused on improving public services. They are seeking a Service Desk Analyst to resolve technical issues and provide excellent customer support. The analyst will be responsible for incident management, troubleshooting, and collaboration with other teams to maintain system stability and customer satisfaction. This is a hybrid role working primarily in the London office.
Requirements
- Strong analytical and problem-solving skills
- Excellent communication skills via various channels
- Ability to clearly communicate technical information
- Work under own initiative
- Demonstrate flexibility and adaptability
- Deliver high quality work
Benefits
- Autonomy
- Exciting project work
- Strong leadership
- Supportive environment
- Development
- Wellness
- Flexible Working
- Social Events
- Time Off
- Volunteering
- Pension
- Discretionary Company Bonus
- Life Assurance
- Private Medical Insurance
- Worldwide Travel Insurance
- Enhanced Maternity and Paternity Pay
- Season Ticket Loan
- Cycle to Work Scheme
