Employee Technology Support Analyst

You will be responsible for carrying out all aspects of IT Service Desk support to approximately 1000 employees in our Toronto office, as well as supporting our other global offices as required.

Requirements

• Service Desk experience in a large corporate environment
• Customer service experience, including telephone, email, ticketing, and face to face support in a busy environment
• Windows and Mac support, virtual desktops, printers, iOS devices
• Support of Windows 10 Enterprise, Active Directory & Azure Active Directory, Office 365, Okta Verify
• Leadership and project management skills a plus

Benefits

• Competitive salary range ($60,023.00-88,054.33)
• Incentive target percentage (7.5% Annual)
• Flexible work environment
• Tools and resources to engage with global colleagues