Senior IT Support Engineer
Mr. MarineChennai, Tamil Nadu, India
Posted April 9, 2025
Full Time
About the Company
Mr. Marine has been serving ships worldwide since 2002, with a global network of 150 technicians present in 350+ ports, delivering excellent customer service and exceeding customers' expectations.
Job Description
Mr. Marine is seeking a Senior IT Support Engineer to lead the IT support team in Chennai, India, providing advanced technical assistance to Mr. Marine's global team and ensuring seamless IT operations.
Requirements
- 5+ years of hands-on experience in IT support, helpdesk, or system administration
- Advanced troubleshooting (Windows/Linux, networking, hardware)
- Proficiency in Google Workspace (GSuite) administration
- Knowledge of SAP B1 (user support, access management, basic troubleshooting)
- Familiarity with cybersecurity principles (firewalls, endpoint protection, incident response)
- Experience with ticketing systems (e.g., Jira, ServiceNow)
- Basic understanding of cloud platforms (AWS) is a plus
