Navitas
NavitasWashington, District of Columbia, United States
Posted October 3, 2025
Full Time
About the Company
Navitas Business Consulting Inc., a Woman-Owned Small Business (WOSB) established in 2006, specializes in cybersecurity, cloud services, artificial intelligence, digital transformation, migration and modernization. Serving Federal, Commercial, and State & Local customers, Navitas offers expertise in areas such as threat intelligence, agile PMO & advisory, and healthcare. Recognized as a Top Place to Work by the Washington Post from 2018-2024, the company is distinguished by its comprehensive suite of services and commitment to innovation.
Job Description
Navitas is seeking a Continual Improvement (CSI) Manager to lead process improvement initiatives across IT services. The role emphasizes applying ITIL and Lean Six Sigma methodologies to improve efficiency, effectiveness, and alignment with customer objectives. Responsibilities include establishing baselines, tracking progress, and measuring improvements while embedding user-centered design principles into service management. This position focuses on driving service and process improvements, setting new standards, and leveraging data to provide value to customers.
Requirements
- Lean Six Sigma Green Belt Certification
- Experience driving process improvements, baselining, and tracking service improvements, including reporting efficiencies
- ITIL Certification
- Experience managing established service levels and developing new service levels on a contract with a large Government agency
- Equal Employer/Veterans/Disabled
Benefits
- Retirement Plan
- 401k Matching
- Tuition Reimbursement
