Navitas
NavitasWashington, District of Columbia, United States
Posted October 3, 2025
Full Time
About the Company
Navitas Business Consulting Inc., a Woman-Owned Small Business (WOSB) established in 2006, specializes in cybersecurity, cloud services, artificial intelligence, digital transformation, migration and modernization. Serving Federal, Commercial, and State & Local customers, Navitas offers expertise in areas such as threat intelligence, agile PMO & advisory, and healthcare. Recognized as a Top Place to Work by the Washington Post from 2018-2024, the company is distinguished by its comprehensive suite of services and commitment to innovation.
Job Description
Navitas is a digital transformation company seeking a Customer Engagement Manager to manage service levels, build customer relationships, and ensure user-centered design principles are integrated into service delivery. The role involves proactive engagement with customers, capturing requirements, and aligning service delivery with organizational and contractual goals.
Requirements
- Experience engaging customers to determine requirements.
- Experience incorporating human-centered/user-centered design principles.
- ITIL Certification
