Help Desk Analyst
Nelson Mullins Riley & Scarborough LLPColumbia, South Carolina, United States • Atlanta, Georgia, United States • Charleston, South Carolina, United States • Plano, Texas, United States • Houston, Texas, United States • Greenville, South Carolina, United States • Orlando, Florida, United States • Charlotte, North Carolina, United States • Nashville, Tennessee, United States
Posted January 30, 2026
Full Time
About the Company
Nelson Mullins is a law firm with over 1,000 attorneys and business professionals across offices in the US.
Job Description
Nelson Mullins is seeking a Help Desk Analyst to provide basic to advanced technical support to Firm personnel.
Requirements
- 1 year of experience in a help desk, service desk, or desktop support role, preferably within a law firm or legal department
- Experience with MFA and SSO authentication, virtual desktop environments, VPN connectivity, and mobile device support for iOS and Android
- Strong customer service mindset, excellent verbal and written communication skills, and the ability to clearly explain technical concepts to non-technical users
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Paid Holidays
- Paid Time Off for Bereavement
- Flexible Work Arrangements
