Customer Success Manager
nitraNew York, New York, United States • Washington, District of Columbia, United States
Posted August 15, 2022
80000 - 100000 USD year
Full Time
About the Company
Nitra is a fintech company dedicated to transforming the healthcare industry by providing efficient and transparent solutions for medical practitioners. The company offers an all-inclusive platform powered by machine learning and blockchain technologies, addressing the needs of physicians and clinics in areas such as loans, accounts, payments, and expense management. Led by experienced founders and backed by top-tier investors, Nitra aims to simplify practice management, allowing doctors to focus more on their patients.
Job Description
Nitra is building a more efficient healthcare system with fintech and software solutions for doctors. They are seeking a Customer Success Manager to manage customers and channel partners, focusing on exceptional customer experience, growth, and retention. The ideal candidate has a proven track record in account management, thrives in a startup environment, and possesses excellent communication and organizational skills.
Requirements
- Proven track record (2+ years) of success as a Customer Success Manager or similar role
- Exceptional ability to communicate and foster positive business relationships
- Experience in managing and working with a diverse group of stakeholders and customers
- Enjoy working in an unstructured start-up environment
- Excellent written and verbal communication skills
- Expert level time management and organizational skills
- The ability to see challenges as opportunities
- A collaborative spirit
- Passion for creative thinking and bold ideas
Benefits
- Equity
- Competitive Salary
- Health Care
- Retirement Benefits