AI Adoption Manager - San Francisco

The AI Adoption Manager will work with our largest and most complex Enterprise customers to drive AI adoption and business transformation with OpenAI's offerings. The ideal candidate will have a successful track record of managing and growing Fortune 500 customers, delivering strategic advice, and driving customer success.

Requirements

• 8+ years of experience in a customer-facing role, preferably working with a technical enterprise product
• 5+ years managing relationships with large, global, and complex organizations
• Experience working with global 1000 Enterprise customers with multiple stakeholders
• Highly skilled at building deep and broad relationships across a complex, matrixed organization
• Experience being a thought leader with your customer base
• Exceptional presentation and communication skills, particularly when engaging with executives and leaders
• Expertly communicate technical concepts to customers and internal stakeholders
• Proactive identification of pain points in the product and with our customers
• Humble attitude, eagerness to help others, and desire to pick up whatever knowledge you're missing to make both your team and our customers succeed
• Ability to operate with high horsepower, strong problem-solving skills, adept at frequent context switching, effectively manage working on multiple projects at once with expansive ownership, and ruthlessly prioritize
• Personal commitment to fostering the safe and ethical evolution of AI

Benefits

• Relocation assistance
• Generous paid time off
• 401k matching
• Retirement plan