Cloud Support Engineer

Oracle Cloud Infrastructure (OCI) is seeking a Cloud Support Engineer to join a growing Engineering team. The role involves troubleshooting customer issues, responding to incidents, and representing customer feedback within the organization. The company is a leading cloud solutions provider with a commitment to innovation, inclusion, and employee wellbeing.

Requirements

• Provides customer support, troubleshooting complex technical issues.
• Works with service teams to provide solutions.
• Act as customer advocate and liaison between users and the company.
• Consults with customers on complex Oracle products.

Benefits

• Competitive benefits
• Flexible medical, life insurance, and retirement options