Cloud Support Engineer
OracleJapan
Posted August 20, 2025
Full Time
About the Company
Oracle is a world leader in cloud solutions, committed to growing an inclusive workforce and promoting opportunities for all.
Job Description
We are looking for a Cloud Support Engineer to join our team, responsible for providing customer support, troubleshooting complex technical issues, and representing customers on escalated issues.
Requirements
- Experience with Oracle Cloud Infrastructure (OCI) or similar cloud platforms
- Excellent customer service and communication skills
- Ability to work with technical teams to resolve complex issues
- Analytical and problem-solving skills
- Experience with incident management and ticketing tools
Benefits
- Competitive salary and benefits package
- Flexible medical, life insurance, and retirement options
- Opportunities for career growth and professional development
- Support for work-life balance and flexible work arrangements