Technical Analyst 3-Support

This Technical Analyst 3-Support role focuses on providing post-sales support to Oracle customers, resolving customer inquiries, and facilitating customer relationships. The role involves remote troubleshooting of hardware, system administration, and troubleshooting complex issues related to Oracle products. It requires strong communication skills and independent problem-solving abilities.

Requirements

• Provide post-sales, hardware support remotely to Oracle X86 hardware platforms.
• Good understanding of X86 system architectures and RAID technology.
• Hands-on and remote troubleshooting experience on Oracle X86 servers.
• System level troubleshooting skills and system administration skills under Linux, Windows or Solaris Operating Systems.
• Excellent verbal and written English language communication skills.
• Effective time management skills and work prioritization capabilities.
• Professional certifications like (i.e.MCSE, RHCE, Cloud etc.).

Benefits

• Competitive benefits
• Flexible medical, life insurance, and retirement options
• Volunteer programs