Outreach is seeking a Client Account Executive to retain current customers and identify opportunities to grow or expand their presence and usage across the platform.
Requirements
- At least two years of either account management, customer success, or sales lifecycle management experience, preferably in a SaaS environment
- Proven experience demonstrating value realization in a product, platform, or service
- Proven experience influencing product or platform adoption and utilization at customers
- Effective project management skills
- Ability to influence decisions without direct authority
- Strong financial acumen to be able to showcase metrics and potential ROI
- Ability to manage and navigate complex renewals and expansions sales cycles
- Ability to build and cultivate strong, trusting relationships and partnerships, both internally and externally
- Knowledge of various sales methodologies to apply them to customer usage of the Outreach platform
- Strong negotiation skills
- Effective communication skills, both written and verbal, with the ability to tailor messaging appropriately for the audience
- Executive presence and strong interpersonal skills
- Team player with a high sense of drive and initiative to keep opportunities moving forward
Benefits
- Flexible time off
- 401k to help you save for the future
- Generous medical, dental, and vision coverage for full-time employees and their dependents
- A parental leave program that includes options for a paid night nurse, and a gradual return to work
- Infertility/assisted reproductive services benefit
- Employee referral bonuses to encourage the addition of great new people to the team
- Snacks and beverages in the Office, along with fun events to celebrate
- Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
