Join Us! We’ll Train You – Customer Support Specialist II
PartnerHeroCortés, Honduras • Tegucigalpa, Francisco Morazán, Honduras
Posted November 25, 2025
Full Time
About the Company
Crescendo represents peak CX performance in the AI era, combining world-class outsourcing expertise with innovative technology to set a new standard in CX and operations.
Job Description
Join us as a Customer Support Specialist II and get trained in AI-enhanced customer support. You'll work with multiple channels, develop next-gen skills, and grow into a professional who thrives in an AI-first world.
Requirements
- Excellent English communication skills (C1 to C2 Level on the CEFR scale)
- At least 1 year experience in a BPO, CX, or customer service role
- Strong analytical thinking and problem-solving abilities
- Confidence in navigating new tools, tech, and evolving processes
- Eagerness to learn how AI enhances customer operations
- Thrives in a dynamic, fast-paced environment
- Demonstrate schedule availability and flexibility to support business needs.
- Be open to working onsite or in a hybrid setting as required.
Benefits
- Hands-on experience with next-generation AI and CX tools
- A fast track into Crescendo partner teams supporting global brands
- Mentorship and feedback from expert facilitators
- Access to continuous growth opportunities after placement
- Hybrid working arrangements
- Competitive base salary