Now Hiring for 2026 - Technical Support Specialist II

We are seeking Technical Support Specialists to help support our smart sustainable partner. The role involves providing technical troubleshooting, feature explanation, and best practice guidance for our suite of products. We are a people-first, values-driven organization that offers competitive base salary, generous paid time off, comprehensive benefits package, and hybrid working arrangements.

Requirements

• A minimum of 1 year of experience in tech support
• Passion for Customer Experience via phone and email
• Excellent written and verbal communication skills
• Fantastic customer-focused approach
• Super-analytical with supreme problem-solving abilities
• Highly adaptable, fast learner, able to work with little direction and own customer issues
• Very tech-savvy
• Dependable, motivated, and a self-starter, with the ability to work independently
• Excellent workload management and work prioritization skills
• Previous experience providing technical support

Benefits

• Competitive base salary
• Generous paid time off
• Comprehensive benefits package including medical, dental, and vision options
• Access to free posture-based fitness workouts from home
• Training and professional development opportunities
• Hybrid working arrangements