French Speaking Tier 1 Support Agent

Patrique Mercier Recruitment FR is hiring a French-speaking Tier 1 Support Agent to provide excellent customer service to French-speaking clients. The role involves managing customer inquiries, troubleshooting technical issues, communicating effectively, and improving service quality. This is a fully remote position within a customer-facing support team.

Requirements

• Fluency in French and English, with strong verbal and written communication skills.
• Prior experience in customer service or support roles is preferred.
• Strong problem-solving skills with a customer-centric approach.
• Ability to work effectively in a fast-paced, dynamic environment.
• Familiarity with support ticketing systems and CRM tools is an advantage.
• Detail-oriented and proficient at managing multiple tasks simultaneously.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• Extra Salaries Per Year