French Speaking Tier 1 Support Agent

Patrique Mercier Recruitment FR is seeking a French-speaking Tier 1 Support Agent to provide excellent customer service to French-speaking clients. The role involves managing customer inquiries, troubleshooting technical issues, and ensuring customer satisfaction. The company is fully remote.

Requirements

• Fluency in French and English
• Strong verbal and written communication skills
• Prior experience in customer service or support
• Strong problem-solving skills
• Ability to work in a fast-paced environment
• Familiarity with support ticketing systems
• Detail-oriented
• Proactive attitude

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year