French Speaking Tier 1 Support Agent

Patrique Mercier Recruitment FR is seeking a fluent French-speaking Tier 1 Support Agent to provide excellent customer service to French-speaking clients. The role involves managing inquiries, troubleshooting technical issues, and ensuring customer satisfaction. Excellent communication skills and a customer-centric approach are highly valued.

Requirements

• Fluency in French and English, with strong verbal and written communication skills
• Prior experience in customer service or support roles is preferred
• Strong problem-solving skills
• Ability to work in a fast-paced environment
• Familiarity with support ticketing systems and CRM tools (advantage)
• Detail-oriented and proactive attitude
• Positive and proactive attitude towards customer service
• Genuine desire to assist clients

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year