French Speaking Tier 1 Support Agent

Patrique Mercier Recruitment FR is seeking a French-speaking Tier 1 Support Agent to provide excellent customer service to clients. The role involves managing customer inquiries through various channels, troubleshooting technical issues, and assisting with product understanding. This position requires a customer-centric individual with strong communication and problem-solving skills.

Requirements

• Fluency in French and English, with strong verbal and written communication skills
• Prior experience in customer service or support roles (preferred)
• Strong problem-solving skills
• Ability to work effectively in a fast-paced environment
• Familiarity with support ticketing systems and CRM tools (advantageous)
• Detail-oriented and proficient at managing multiple tasks simultaneously
• Positive and proactive attitude toward customer service
• Genuine desire to assist clients

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year