Patrique Mercier Recruitment FR is seeking a French-speaking Tier 1 Support Agent to provide excellent customer service to French-speaking clients. The role involves addressing customer inquiries, troubleshooting technical issues, and assisting with product understanding and enhancements. This position requires fluency in both French and English and strong communication skills.
Requirements
- Fluency in French and English
- Prior experience in customer service or support roles is preferred
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- Detail-oriented and proactive customer service mindset
- Familiarity with support ticketing systems
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- Much More...