Bilingual Client Success Manager (US Healthcare Startup Company) - A138
PearlLanús Oeste, Buenos Aires, Argentina • Brazil • Colombia • Mexico • Philippines
Posted October 23, 2025
Full Time
About the Company
Pearl works with top 1% of candidates and connects them with startups in the US and EU.
Job Description
Pearl Talent is seeking a bilingual Client Success Manager to serve as the primary point of contact for families, patients, and external inquiries. This role will involve onboarding, scheduling, and supporting workflows, ensuring positive experiences and seamless interaction with internal teams. The company is focused on placing candidates in high-impact roles within the US and EU healthcare sector.
Requirements
- 2+ years of experience in customer support or client-facing roles, preferably in healthcare or telemedicine.
- Proficiency with CRM software (Zendesk), scheduling tools, and patient management systems.
- Exceptional written and verbal communication skills with a compassionate, patient-first approach.
- Strong organizational skills and attention to detail.
- Understanding of HIPAA compliance and handling of confidential health information.
- Ability to thrive in a fast-paced, remote environment.
- Familiarity with ADHD care, family support services, or behavioral health settings (preferred).
Benefits
- Competitive Salary
- Remote Work
- Health Coverage
- Generous PTO
- Learning & Development
- Global Networking
- Work-Life Balance