Patient (Member) Success Specialist - Orlando
PeopleOne Health Medical Group PAOrlando, Florida, United States
Posted January 16, 2026
48000 - 54000 USD
Full Time
About the Company
PeopleOne Health Medical Group PA is a rapidly growing provider of value‑based primary care that focuses on preventive health, behavior change, and patient-centered care to improve outcomes and reduce costs. The organization offers outpatient services, patient care coordination, and clinical support through roles such as medical assistants.
Job Description
As a Patient (Member) Success Specialist at PeopleOne Health, you will serve as a trusted guide and advocate in our members' healthcare journeys, creating personalized experiences that foster trust, loyalty, and long-term engagement.
Requirements
- Fluency in English required; bilingual candidates with strong verbal and written skills in Spanish or Creole are preferred.
- Exceptional communication skills, both verbal and written, with the ability to convey information clearly and empathetically.
- Strong problem-solving abilities and a proactive approach to addressing member needs.
- Ability to work collaboratively within a team and across departments to enhance the member experience.
- Proven experience in customer service, hospitality, or healthcare settings, with a strong emphasis on relationship-building and personalized care.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) plan
- Retirement plan
- Paid time off