Sr. Manager, Customer Success (Ad-Tech Experience Required)
Pixalate, Inc.Singapore, Singapore
Posted October 22, 2025
Full Time
About the Company
Pixalate is a leading fraud protection, privacy, and compliance analytics platform for Connected TV (CTV) and mobile advertising. They offer comprehensive solutions across display, app, video, and OTT/CTV to detect and eliminate ad fraud, including sophisticated invalid traffic (SIVT). Pixalate's MRC-accredited services ensure robust detection and filtration of SIVT across various media channels, safeguarding reputation and enhancing media value.
Job Description
Pixalate is seeking a dynamic and data-driven Sr. Customer Success Manager in Singapore to establish and maintain active client relationships. The role focuses on demonstrating deep market knowledge and programmatic expertise, ensuring client success through retention, expansion, and account advocacy. The company provides an online trust and safety platform to protect users from deceptive apps.
Requirements
- BA/BS degree in technical, business, or other related field (or equivalent experience)
- 4+ years experience in client-facing customer success, technical account management, or technical sales at SSPs, DSPs, exchanges, or other digital advertising technology vendors
- Excellent time management, organizational skills, and ability to remain calm under pressure
- Understanding of ad-tech terminology and tooling
- Proficiency in MSFT Excel and Salesforce
- Experience with Google Drive and Jira
- Strong communication, presentation, and persuasion skills
- Data-driven and analytical mindset
- Self-starter with a willingness to take on ownership
Benefits
- Monthly internet reimbursement
- Casual, remote work environment
- Hybrid, flexible hours
- Opportunity for advancement
- Fun annual team events
- Extremely competitive compensation
- Growth and impact opportunities
