Customer Support Associate
PlaygroundDenver, Colorado, United States
Posted October 1, 2025
70000 - 70000 USD year
Full Time
About the Company
Playground provides an all‑in‑one child‑care management platform that handles billing, attendance, registration, communication, paperwork, payroll, and more. By consolidating these essential administrative functions, the software streamlines operations for childcare providers, reducing manual effort and improving accuracy. Its intuitive interface and real‑time data updates enable staff to focus more on care delivery while ensuring compliance and financial transparency. Playground’s commitment to user‑friendly design and comprehensive feature set distinguishes it as a leading solution in the child‑care technology sector.
Job Description
Playground is working to make excellent child care accessible to all. We are a mission-driven, early-stage company with ownership, craftsmanship, and empathy at the center of what we do.
Requirements
- Experience in a customer-facing role in a B2B SaaS environment
- Technical aptitude and the ability to quickly learn and navigate new software
- A passion for customer success and a genuine interest in helping others
- Contribute ideas for process improvements and innovation across the team
- A proactive problem-solver who is comfortable with ambiguity and thrives in a fast-paced environment
Benefits
- Competitive salary
- Equity
- 3 weeks of PTO
- Health, vision, and dental benefits
- $1200/year education stipend
- 401(k)
- Free lunch daily
- New Macbook
