ICT Support Officer
Princess PollyGold Coast City, Queensland, Australia
Posted September 9, 2025
Full Time
About the Company
Princess Polly is a global fashion brand at the forefront of trend-driven, lower impact and accessible apparel.
Job Description
Princess Polly is a global fashion brand seeking an ICT Support Officer to support their high-performing Head Office team and wider business. The ideal candidate will be proactive, solutions-focused, and excited to work in an agile environment with innovative tools.
Requirements
- Strong experience in ICT support, ideally in a fast-paced corporate or HQ environment
- Confident troubleshooting both Windows and macOS systems
- Experience supporting mobile devices (Android and iOS)
- Solid knowledge of Microsoft 365 and Google Workspace
- Understanding of cybersecurity best practices
- Strong communication skills, able to explain technical concepts clearly and confidently
- A self-starter who works autonomously and follows through with proactive problem-solving and escalation
- A team player who thrives in a collaborative, high-energy office environment
Benefits
- Competitive salary package
- Flexible working arrangements
- Access to a best in class parental leave and family planning program
- Exceptional employee discount program
- A stunning newly renovated office in beautiful Burleigh Heads
- Staff social activities
- Monthly birthday celebrations
