Client Solutions Specialist
PrismHRNoida, Uttar Pradesh, India
Posted October 8, 2025
Full Time
About the Company
PrismHR is a leading provider of HR software solutions for Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs), empowering small and medium-sized businesses with comprehensive payroll, benefits administration, and HR services. With over 88,000 organizations and 2.2 million employees using their platform, PrismHR processes $57 billion in payroll annually, offering a range of SaaS solutions including employee self-service, document imaging, and cloud computing. The company's focus on innovation and efficiency makes it a distinctive player in the HR tech industry.
Job Description
The Client Solutions Specialist will provide innovative solutions and unparalleled services to clients by implementing and supporting custom platform or product services. This role involves analyzing client configuration requests, designing solutions, managing communications, and providing customer service. It requires strong organizational, analytical, and communication skills.
Requirements
- Analyze client configuration requests and design customized solutions.
- Implement customized product systems.
- Manage incoming calls and customer inquiries.
- Maintain and update project-related documents.
- Establish and review cases.
- Lead training and mentoring.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement