IT Support Engineer

ProArch is seeking a skilled and customer-focused Support Engineer to join our growing Managed Services team, providing technical support to multiple clients across various industries.

Requirements

• 2–5 years of experience in IT support, helpdesk, or managed services environments.
• Strong knowledge of Windows operating systems and Microsoft 365 ecosystem.
• Hands-on experience with Microsoft Intune, Autopilot, and Azure administration.
• Solid understanding of network connectivity, VPNs, and remote desktop support.
• Proficiency in PC imaging, software deployment, and endpoint management.
• Ability to handle multiple priorities and deliver results in a fast-paced, SLA-driven environment.
• Excellent communication and problem-solving skills with a customer-first mindset.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement