Customer Care Officer France

We're looking for a Customer Care Manager to deliver exceptional service and maintain our 95% customer satisfaction rate. You'll handle complex customer inquiries, investigate and resolve payment issues, and participate in team meetings to review KPIs and improve customer experience.

Requirements

• 1-2 years of experience in customer service
• Customer-centric approach
• Excellent written and verbal skills in French and English
• Problem-solving skills
• Team spirit oriented

Benefits

• Competitive salary package
• Meal vouchers
• Public transportation reimbursement
• Great health insurance
• Employee well-being initiatives
• Disability and parenthood policy
• Childcare benefits
• Monthly team events