Customer Service Consultant

We are seeking a Customer Service Consultant to join our Member Engagement team. As a Customer Service Consultant, you will drive sales by understanding our members' needs and providing quick, effective solutions from our great range of products and services.

Requirements

• Be highly motivated and driven, with a positive nature
• Have strong personal initiative and enthusiasm
• Be an active listener with strong communication skills to determine needs and solutions
• Have a strong customer-centric mindset, demonstrating exceptional service and sales skills
• Be naturally curious, resilient, empathetic and adaptable
• Be able to achieve both individual and team goals
• Have intermediate PC skills and knowledge of relevant software

Benefits

• Great discounts on Insurance
• Free Basic Emergency Roadside Assistance
• Discounts on accommodation at RACV Resorts
• Competitive salary and incentive opportunities