Rasa offers an enterprise-grade platform for designing, deploying, and managing conversational AI agents across chat and voice channels. The platform enables organizations to orchestrate complex, multi-step dialogues that integrate seamlessly with core business systems, ensuring reliable operation in production. Rasa distinguishes itself by supporting long-running, cross-channel interactions with built-in escalation, recovery, and workflow coordination, giving enterprises consistent agent behavior as conversations evolve. Built for large-scale, secure deployments in both cloud and on-prem environments, Rasa integrates with existing data, APIs, and tooling, providing the control, scalability, and governance required for critical customer and employee interactions.
Open Positions
Senior Pre-Sales Solutions Engineer
4+ years in a customer-facing role, experience in software engineering, and experience working with Fortune 500 companies
Engineering Manager (Machine Learning, Voice)
1+ years of experience managing engineering teams, previous experience as a senior ML engineer, and experience building and shipping software products end-to-end
Enterprise Account Executive - UK
5+ years of sales experience in complex technical domains, proven track record of selling large deals, and code-literacy
Senior Customer Success Manager
Senior Customer Success Manager with customer success experience, technical background, commercial acumen, and excellent interpersonal strengths required
Partner Manager
The role requires a strategic business builder with 5+ years of experience in Channel Sales, Partner Management, or Business Development within the B2B SaaS or Enterprise Software space
Director of Revenue Operations
7+ years in Revenue Operations, experience in driving revenue growth, and advanced GTM expertise
Machine Learning Engineer
3+ years ML experience; Familiarity with LLMs; Experience with experiments & evaluation protocols
Senior Product Manager (Voice)
Strong analytical skills & understanding of the tech; coding, Git, and cloud infrastructure are needed. Experience with voice-related tools is essential. Must be comfortable owning and driving product outcomes
Senior Machine Learning Engineer
Experience in designing and building complex machine learning systems with LLMs, preferably in Python, and a learning mindset to continuously develop skills and knowledge
Head of Sales, North America
10+ years in Enterprise SaaS Sales, with 3-5+ years in a leadership role, and a strong background in AI, Machine Learning, Customer Experience, or Voice Technology
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