Customer Service Associate

Relay Payments is building a modern digital payment network to revolutionize the trucking and logistics industries. The Customer Service Associate role involves ensuring excellent customer service standards, communicating with customers via phone and email, and working with team leadership to ensure effective customer service delivery.

Requirements

• 1+ year of customer service, support, or call center experience
• Excellent verbal communication skills for customer interaction
• Excellent email and written communication skills for customer interaction
• Passion and willingness to learn + support newly launched product offerings
• Ability to develop relationships and work closely at all levels of an organization

Benefits

• 401K match program
• Dedicated personal/professional development funds
• PTO policy
• Medical, dental, and vision insurance
• Equity in the company