Senior Enterprise Customer Success Manager (f/m/d)
rembergMunich, Bavaria, Germany
Posted February 17, 2026
Full Time
About the Company
Fast-growing start-up based in Munich, founded in 2018, leveraging AI to take the service, operation, and maintenance of all kinds of industrial assets to an entirely new level
Job Description
Become Part of the AI Revolution in the Industrial World
Requirements
- 5+ years of experience in Enterprise Customer Success, Strategic Account Management, Consulting, or similar roles
- Proven experience engaging C-level and senior decision-makers
- Strong understanding of customer motivations and business drivers to promote product adoption, identify upselling opportunities, and prevent churn
- Experience managing multi-stakeholder, cross-functional projects in dynamic environments
- Strong analytical skills with the ability to translate product usage and operational data into clear business insights and action plans
- Exceptional communication and negotiation skills in German (C2) and English (C1), written and spoken
Benefits
- Competitive compensation package
- State-of-the-art tools and equipment
- Health and wellness benefits
- Prime office location & culture
- Work-from-anywhere flexibility
- Attractive Compensation & Benefits
- Continuous learning
